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Understanding Implied Promises in Contracts: Identifying Implicit Obligations in Business Agreements
Promises in a contract to transfer a good or service can be implicit or explicit. Which one of the following statements is correct? As a marketing incentive SUP With Me Inc. offers a free paddle and coiled ankle leash to all customers buying a stand-up paddle board in the month of April. Given the free accessories are a marketing incentive they are not promises in the contract. Promises may be implied by an entity’s customary business practices, published policies or specific statements. These promises are identifiable at contract inception if a valid expectation is created that a good or service will be transferred. Trucks & Cars Ltd. run an advertising campaign stating that customers that buy a car in June will get two years of free servicing, however the free servicing is not specified in any contract. Therefore the free servicing is not a promise in the contract. To set up a contract with a new customer Mobiles Inc. needs to complete various administrative tasks. Given the administrative tasks are required to set up the contracts they must be considered as part of the promises in the contract.

The statement "Promises may be implied by an entity’s customary business practices, published policies or specific statements. These promises are identifiable at contract inception if a valid expectation is created that a good or service will be transferred" is correct.

In the context provided: - The free paddle and coiled ankle leash offered by SUP With Me Inc. as a marketing incentive are still promises in the contract, even though not explicitly stated, as they create a valid expectation for customers who purchase a stand-up paddle board in April. - Trucks & Cars Ltd.'s offer of two years of free servicing in their advertising campaign is also a promise, even if it's not specified in the contract, as it forms part of the customer's valid expectation when buying a car in June. - The administrative tasks that Mobiles Inc. must perform to set up a contract with a new customer are not promises in the contract. These tasks are part of the process but are not goods or services being transferred to the customer and therefore are not promises within the meaning of contract obligations under IFRS 15.

Therefore, the correct answer is that promises may be implied by an entity's customary business practices, published policies, or specific statements, and these promises are identifiable at contract inception if they create a valid expectation for a good or service to be transferred.